Dell ProSupport Plus
Adopt complex technologies with confidence
Critical workloads and applications require constant availability and the systems supporting them need more than break/fix support — they need proactive and preventative measures to get ahead of problems before they happen.
Created in response to today’s changing data centers and complex environments, Dell ProSupport Plus is the answer. Dell ProSupport Plus combines expertise, technology and environmental intelligence so you can adopt complex technologies with confidence. This enterprise-class support offer will proactively improve performance and stability of your critical systems, allowing you to focus on your strategic goals.
When you choose Dell ProSupport Plus, you’ll have:
- A dedicated Technical Account Manager who knows your business and your environment
- Remote monitoring and automated support provided by Dell SupportAssist technology to spot problems before they become critical issues
- Direct access to advanced level support provided by our most elite ProSupport engineers to ensure fast resolution to issues
- Personalized, preventative recommendations based on regular health checks, analysis of support trends and best practices from across the Dell customer base to reduce support issues and improve performance