Businesses worldwide are looking for ways to streamline IT processes and improve IT performance, according to a recent IDG survey conducted on behalf of Dell. The survey polled more than 660 IT decision makers at companies with 100 or more employees in the U.S., Germany, France, India, China and Brazil. While, on average, 80% of respondents were increasing support for all types of applications the survey covered, the majority reported confidence in their ability to increase application speed and performance.

Types of IT support services and objectives of technology adoption

Growth in cloud services; confidence in performance