Help Me Choose: Service and Support Options

1 year Collect and Return (included) 1, 2, 3 year Premium Plans
System repair within 10 working days
  • After Remote Diagnosis
YesIn-Home Hardware Repair   
  • After Remote Diagnosis 
Faster call answering 1, 2 , 3

Standard Technical Support for your hardware

  • Phone or email
YesPremium software helpline 1, 2 , 3
Bypass standard phone support  Yes
Learn more about your service contract

Our Next Day In-Home Service will be arranged after remote diagnosis. The call must be logged before the local service cut-off time.

Next-day support — Monday to Friday 9:00 a.m. to 8:00 p.m.

For full details, limitations and exclusions of Next Day In-Home Service with Premium Phone Support, please click here.