How Dell Does IT: SharePlex
Date : 9/1/2013
Migrating to a new version of Delta running Siebel CRM on Oracle 11gR2 would have caused about 20 hours of downtime if we’d done it manually. We were able to reduce this time window to just 40 minutes with SharePlex.
Sunil Nookala, Senior IT Manager, Dell Database Practice, United States
ChallengeTo increase performance and availability, Dell needed to upgrade its mission-critical Delta system, which supports sales to 40 million customers worldwide.
SolutionDell chose to deploy Dell SharePlex technology to migrate the Delta database from Oracle 10gR2 to 11gR2 with no disruption to end users or critical business processes.
Benefits• Migration-related downtime reduced from 20 hours to 40 minutes
• Risk minimized with real-time data synchronization
• Massive data purge improves system performance for end users
• Enhanced backup improves business continuity
• IT team achieves migration time savings of up to 40 percent
• More than 20,000 end users increase productivity