Challenge
Max Healthcare wanted to transform care delivery through implementing an integrated electronic medical record system to deliver evidence based medical care to their patients.
Solution
Max Healthcare received a comprehensive clinical, financial and administrative solution from Dell. Dell deployed the open source WorldVistA Electronic Health Record (EHR), integrated with Max Healthcare’s home-grown Hospital Information System (HIS), and also migrated the IT infrastructure and systems to Dell’s state-of-the-art data center. Dell used their ADOPTS methodology for Clinical Transformation to ensure clinician buy-in to the new solution, thereby ensuring a high level of clinical adoption post implementation.
Benefits
• Defining and standardization of clinical workflow and operational processes across Max Healthcare facilities, through Clinical Transformation and Business Process Management
• Pioneers in implementation of the Unit Dose Dispensing system in India, which coupled with Bar Code Medication Administration ensures electronically that the right patient is given the right medication at the right point in time.
• Doctors and nurses assured of access to accurate and complete medical records of the patient at any Max Healthcare facility where the system is being used
• Clinical documentation entered in the system, thereby ensuring a permanent record was stored and available for future references