Xavier Catholic College
Date : 11/1/2013
Decreasing the time that laptops are away from students is our core goal, and we have now reduced repair time by 50 percent with our managed services model with Dell.
Mike Ritter, Director, Technology and Learning Innovation, Xavier Catholic College, Australia
ChallengeXavier Catholic College needed a long-term sustainable support model for its one-to-one laptop program, which would reduce repair times without requiring additional IT resources.
SolutionThe school deployed Dell™ Latitude laptops to all Year 9 students and partnered with Dell Managed Services to deliver a highly scalable campus support model for its growing fleet of Dell laptops.
Benefits• Continuous learning through 50 percent reduction in repair time
• Support model reduces reliance on internal technical staff
• Learning experience extends with longer battery life in lightweight devices
• Laptop program scales without additional resource spend