Challenge
To provide the best education, Ackerman Charter School District needs its computers in peak condition. Using manual processes, and employing one IT staff member to manage hundreds of devices, computers were months or even years behind in updates, and increasingly vulnerable to malware.
Solution
The district installed Dell KACE appliances and Desktop Authority Management Suite to deliver efficient, flexible and comprehensive systems management for its IT environment. Updates are installed automatically in minutes, and new software is quickly available for teachers and students without security risks.
Benefits
• Reduced IT workload by 20+ hours per week
• Critical software updates installed in minutes instead of days or weeks
• Reduced security risks by eliminating the need for teachers to have administrator rights
• Enabled new software to be available within a day instead of two weeks
• Completed successful migration from Windows XP to Windows 7 on 250 computers in just two weeks