Challenge
Dignity wanted to make sure its customer care was the best in the business, so it replaced its IT infrastructure with a virtualized environment.
Solution
The company worked with Dell to deploy a mirrored solution based on Dell PowerEdge servers running Windows Server® with Hyper-V™, Dell EqualLogic storage, Dell Networking storage and a Dell backup appliance.
Benefits
• Customer maximises service with reports created four times faster
• Staff gain improved IT support with help-desk calls down 88 per cent
• IT team boosts backup speeds with 80 per cent deduplication and compression
• Business optimises availability with greater resilience
• Company cuts power use through 85 per cent server consolidation