Challenge
Seracell wanted to improve IT support to employees by automating the management of client systems and upgrading its desktops.
Solution
The company deployed the Dell KACE Systems Management Appliance and rolled out Dell OptiPlex desktops running Windows® 7 across the business.
Benefits
• Employees gain better services with automated systems management
• IT staff focus on higher-value tasks with 60 per cent less management time
• Personnel increase performance using upgraded desktops and operating system
• Seracell avoids expenditure on additional IT staff, freeing resources for other areas
• Employees can be more productive with greater system availability