Seracell Pharma AG improves IT with automated systems management and upgraded desktops
Date : 3/1/2014
We achieved ROI in just one year with the Dell KACE Systems Management Appliance. It will help us grow and maintain a high level of efficiency across our client estate for the long-term.
Kim Sönksen, Head of IT, Seracell, Germany
ChallengeSeracell wanted to improve IT support to employees by automating the management of client systems and upgrading its desktops.
SolutionThe company deployed the Dell KACE Systems Management Appliance and rolled out Dell OptiPlex desktops running Windows® 7 across the business.
Benefits• Employees gain better services with automated systems management
• IT staff focus on higher-value tasks with 60 per cent less management time
• Personnel increase performance using upgraded desktops and operating system
• Seracell avoids expenditure on additional IT staff, freeing resources for other areas
• Employees can be more productive with greater system availability