Pan-Bank Rewards

Continuous dialog. Integration. Sustainability.

It's time to talk relationship. Customer loyalty is low — less than 10 percent of customers have a single-brand financial services relationship.* Regulation is leaning on mature revenue streams, forcing banks to find new models for customer engagement.

To sustain and grow customer relationships, your organization looks to strengthen loyalty and adoption with points programs, relationship packages and recognition programs. A successful strategy communicates with customers through media of their choosing; it encourages a broad range of positive customer behaviors; and it sends the message that your organization wants to build relationships, not push products.

Rethink loyalty with Dell™ Services' Pan-Bank Rewards solution. Unlike with consortium provided programs, your organization remains in full control of the selection, duration and pricing of your promotions. Our end-to-end model: 

  • Aligns to business objectives
  • Increases effectiveness with targeted campaigns
  • Generates meaningful feedback through action-oriented promotions
  • Reinforces customer behavior with high-value reward redemption

Contact Dell about the art and science of customer-centric engagement.

Talk to Dell about banking and securities solutions
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  1. Consulting

    Pan Bank Rewards Consulting

    Maximize your investment in enterprise loyalty. Adopt an integrated, sustainable approach to rewards that has our experts, research and data behind it. We can provide your program setup, strategy and deployment along with program operation.

  2. Online Redemption Software

    Online Catalog Redemption Services

    Execute on your organization's loyalty goals with our partner-based service, Online Rewards Marketplace.

  1. Loyalty Execution Engine

    Loyalty Campaign Management and Promotion Execution Engine

    Put our loyalty software engine to work in managing all elements of your loyalty initiative. Using miLoyalty by Dell partner Zafin Labs, we execute on program design, insight, contributions, communication and accounting support.

  1. Click here to read PDF

    Loyalty, a Life cycle Approach


    Learn how Dell Services Loyalty Solution, an enterprise-wide rewards services program, can help your bank implement better programs faster and with lower operational cost.

  2. usmotivation-online-redemption.pdf

    Dell | USMotivation Online Redemption


    Provide your rewards program participants a single-point integration to millions of awards choices with a state-of-the-art merchandise, travel and extreme rewards catalog from Dell Services and USMotivation.

  1. USMotivation

    Dell and USMotivation

    Learn why USMotivation is a strong partner to provide the software for Dell’s Pan-Bank Rewards solution.