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ProSupport Plus for PCs and Tablets

Maximum support with minimal customer effort

Latitude 14 5000 Series Laptop                                                ProSupport Plus, Dell’s most complete* support
                                                service for PCs and tablets*, offers maximum 
                                                support with minimal customer effort. It is the 
                                                only available premium service for PCs and 
                                                tablets* that automates support to prevent
                                                issues* before they occur and quickly 
                                                resolve issues when needed.

ProSupport Plus combines all the essential      Venue 8 Pro Tablet
support needs into one support service,
reducing downtime for end users, increasing
productivity for IT and protecting valuable
assets and data.

ProSupport Plus includes:
  • 24x7 priority access to hardware and software experts
  • Next business day onsite* repair after remote diagnosis
  • Proactive monitoring, automated issue detection, failure* prevention, notifications and case creation enabled by SupportAssist*
  • Power to manage all your asset alerts from a single portal with TechDirect or use tools you already have like Microsoft SCOM, Remedy, KACE and OpenManage Essentials
  • Repair for accidental damages caused by surges, drops or spills
  • Keeping a hard drive after replacement to ensure data security*
  • A dedicated Technical Account Manager as your single point of contact for issue resolution and monthly reporting*.
Let Dell help you proactively monitor your PCs and tablets to keep them optimized and running at peak performance with ProSupport Plus.


Ask your account rep or Contact a Dell expert to learn more or purchase today!

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*Dell ProSupport Plus with SupportAssist significantly reduced time to resolve a failed hard drive with:
  • Up to 91% less time to resolution
  • Up to 72% fewer steps in the support process
These claims are based on a Mar 2016 Principled Technologies test report commissioned by Dell Actual results will vary. Click here for full report.