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Support Service for Expired Warranties

Hardware Repair Services

1-800-288-4410

Get the most out of your investment by fixing your hardware challenges rather than purchasing a new system. Dell provides quality hardware repairs for Dell Laptops, Tablets, and All-in-Ones that are less than 5 years old* and that are no longer covered by a limited hardware warranty. 

 

Get help with issues such as:

  • Broken or cracked screens
  • Hard drive failure and replacement
  • Network and graphics card repair

Choose one of the following support options:

Return for repair Return for repair
(Available for Laptops, All-in-Ones and Tablets)

You already know you have a hardware issue with your device and you just want to send it to us to fix. We are here to help.

Choose one of the two mail in options:
  • Repair for your Hard Drive, Memory Issues, DVD drive, Network & other Cards - Only $159**
     

    Click to Chat (Why Chat*)

  • Repair for your LCD, Motherboard, Solid State Drive or Processor - Only $269 

    Click to Chat (Why Chat*

Prices include repair or replacement of the part, labor and shipping. You send it to us and we’ll ship it right back fixed up. It’s that easy.***

 Phone diagnostics Fee Based Phone Support
Don’t quite know what’s wrong with your computer or device? Hardware or software issue, we can help!

Call one of our technical experts who will diagnose the issue with you over the phone and provide you with the options for repair. You can mail it in to us or we can come to you to fix.


Call 1-800-288-4410

Run Diagnostics Tool Free online automated hardware diagnostics tool
Save time and money by diagnosing your own issues using our online diagnostic tool. Select entire system or by symptom to identify and resolve the problem.

Run Diagnostics Tool

Purchase a part to be self-installed Purchase a part to be self-installed
Select the part(s) you need from this link: Parts for Your Dell Products.

If you cannot find what you are looking for online, call
1-800-372-3355 and a sales person will help you purchase the right part.

 Support for Desktops Support for Desktops
Need help with your Dell Desktop system? Call one of our technical experts who can diagnose the issue and discuss repair options with you. Desktop repairs are delivered with Dell’s onsite service team.

 Need Repair for an in warranty system? Need Repair for an in warranty system?
Call or Chat with one of our agents about repairing your in warranty system if it was damaged, but is not covered by our standard warranty


For complete details review Dell's Single Incident Expired Warranty Service Description.

* Some models may not be supported.

** Motherboard, LCD, Processor, Solid State Drive, Battery and Adaptors will cost extra and we will contact you should your diagnostics require one of these parts.

How it Works

  1. Call us or chat to determine what repairs are needed.
  2. If you agree, we’ll process an order for you.
  3. We will send you an empty box and prepaid shipping label to return your system to us.
  4. When you receive the box, pack up your system and send it back to us.
  5. We’ll repair your system with new parts and ship it back to you.