ProSupport for Multivendor Software
ProSupport for Multivendor Software provides you access to Dell’s global team of certified engineers that serve as your primary support provider for troubleshooting select third-party software and Dell-branded software titles deployed across your data center environment.
We deliver a consistent level of software support services across your server, storage and networking hardware to minimize disruptions while helping you maintain a high level of availably and operational excellence.
With Dell ProSupport for Multivendor Software, you can:
- Expect quick resolution to software issues that reside within your multivendor environment with through our in-house expertise and proactive engagement with third-party vendors
- Minimize disruptions by utilizing our certified engineers as your primary contact to identify and correct the problem
- Leverage our 24x7 customer communication options (phone or email) to engage with us in the way that’s right for you
- Gain peace of mind knowing that our global team of expert resources are available when and where you need them
- Receive issue resolution management for select non-Dell supported hardware and software assets through our Collaborative Assistance with third-party vendors
Availability varies. For more information, visit dell.com/servicecontract/global