Training Services

Equip your entire organization — from IT professionals to end users — with knowledge and skills that boost productivity and cut downtime. With Dell™ Education Services (DES), you can develop a thorough and customizable instructional program to help your employees work faster and smarter:
  • Improve staff skills with the most popular software and peripherals
  • Minimize downtime by enabling your staff to maintain as well as implement new hardware
  • Focus your IT department on more strategic projects
  • Expand the impact of your IT investment
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Training Courses

  • Custom Training

    Custom Training

    Get a fully customized education program to meet your organization's unique needs and start enjoying the benefits of Dell's proven, comprehensive approach to technical training.

  • Dell IT Infrastructure Library (ITIL)

    Dell IT Infrastructure Library (ITIL)

    Assess the effectiveness of your current IT operations with IT Service Management, then remediate areas that need to be aligned to business strategy and follow a roadmap for ongoing operations to meet business objectives.

  • Storage Training

    Storage Training

    Make storage implementation simple with Dell Compellent and EqualLogic training. Whether you want to simplify administration, optimize your resources or improve disaster recovery, it’s all possible with our intuitive training modules.

  • Live Distance Learning

    Live Distance Learning

    Attend class from a remote location with Live Distance Learning. You'll receive technical training from expert instructors, access hands-on labs and use the authorized vendor curriculum.

  • Microsoft Training

    Microsoft Training

    Help your IT professionals and developers master Microsoft technologies — and improve team productivity, reduce downtime and increase employee satisfaction and loyalty.

  • Dell Networking™ Training

    Dell Networking™ Training

    Train on Dell Networking™ products and learn how to better design, troubleshoot and tune performance for the best possible network performance and availability.

  • Security Training

    Security Training

    Protect your business with Dell’s world-class infrastructure and end-to-end advanced threat protection technical training.

  • Server Training

    Server Training

    Get hands-on experience in Dell server training courses and learn how to implement and maintain a reliable server infrastructure.

  • Certifications


    Let Dell train you on the courses needed to achieve the certifications to advance your career.

  • Virtualization Training

    Virtualization Training

    Take industry-approved courses covering VMware, Microsoft Hyper-V and Citrix. With Dell Education Service training, you can quickly realize the essential business benefits of IT agility, reliability and quality of service.

Case Studies

  1. Click here to read PDF

    REMONDIS implements scalable and user friendly systems management globally


    Global water and recycling company works with Dell Deployment Services and deploys the Dell KACE Systems Management Appliances to ensure compliance, cut licensing costs and deliver new hardware faster.

  2. Click here to read PDF

    Seracell Pharma AG improves IT with automated systems management and upgraded desktops


    A pharmaceutical company boosts staff performance and reduces costs by upgrading to Dell OptiPlex desktops running Windows® 7. Automating systems management with Dell KACE helps cut IT administration by 60 per cent.

  3. Click here to read PDF

    Södertörn University


    University in Sweden deploys the Dell KACE K1000 and K2000 Systems Management Appliances to manage clients across the campus. Now, students gain faster access to programs and large-scale software installs take days not weeks.

  4. Click here to read PDF

    Grupo Poma


    Travel hospitality firm increases its security and the reliability of IT services by replacing disparate infrastructure in multiple countries with a centralized Dell system built on Compellent SANs, PowerEdge blade servers and Networking switches.

  5. Click here to read PDF

    Blackpool Teaching Hospitals NHS Foundation Trust


    Healthcare provider in the UK deploys virtualized Dell PowerEdge blade servers, Dell EqualLogic storage and Dell Networking switches. It expects to lower IT costs by £258,000 (US$400,000) over five years and improve patient care.

  6. Click here to read PDF

    European Healthcare Customer Stories Compendium


    Dell Healthcare connects people to the right technology and processes to create information-driven healthcare and accelerate innovation

  7. Click here to read PDF

    Amerijet Holdings, Inc.


    Amerijet Holdings reduces the time to close flights by 96 percent, expediting freight transportation and achieving more customer service successes.

  8. Click here to read PDF



    Germany-based Birk increases employee productivity and enhances customer service with five times faster storage and ten times faster data recovery.

  9. Click here to read PDF



    Woonzorg halves deployment time, improves desktop stability and looks to achieve significant time savings for staff through remote client deployment and support.

  10. Click here to read PDF

    Ward Hadaway


    Ward Hadaway helps employees maximise customer service by rapidly updating PCs and completing inventory checks 87 percent faster thanks to efficient systems management.


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    Video: Dell AIM Manages the Load for Dell Training


    Learn how Dell AIM technology can speed up reconfiguration of IT classrooms, reduce power consumption and decrease hardware expenditures.