Unified Communications Support
Supporting your unique Microsoft® Lync™ Unified Communications environment on your own can be complex, costly and time-consuming.
Help minimize disruptions and maintain a high level of productivity with Dell ProSupport for your Microsoft Lync environment — 24x7 direct support services for your IT team and administrators tasked with supporting your Microsoft Lync environment.
How it works
Dell’s support services for Unified Communications are delivered by our expert support engineers and backed by Microsoft Premier Support escalation engineers to help your IT team keep your mission-critical Unified Communication environment online and available — we resolve your IT incidents so you can focus on your critical business imperatives
- Basic to advanced software troubleshooting
- Issue identification and escalation support
- Collaborative assistance with third-party hardware and software issues
- Remote deployment assistance with patches and updates
- Support for configuration, getting started assistance and best practices recommendations on usage
- Remote reinstallation support — returning product to its original state
To learn more about the complete range of Dell Support Services for software and hardware visit our Support Services page today.