• Comprehensive 24x7 support services that protect your entire Microsoft Lync eco-system
  • Single point of contact and assistance to help you resolve your support incidents
  • Expert support from a leading Microsoft Premier Support for Lync Partner
  • Support Engineers trained and certified by Microsoft
  • Streamline your IT operations while increasing end-user productivity


Supporting your unique Microsoft® Lync™ Unified Communications environment on your own can be complex, costly and time-consuming.

Help minimize disruptions and maintain a high level of productivity with Dell ProSupport for your Microsoft Lync environment — 24x7 direct support services for your IT team and administrators tasked with supporting your Microsoft Lync environment.

How it works

Dell’s support services for Unified Communications are delivered by our expert support engineers and backed by Microsoft Premier Support escalation engineers to help your IT team keep your mission-critical Unified Communication environment online and available — we resolve your IT incidents so you can focus on your critical business imperatives

  • Basic to advanced software troubleshooting
  • Issue identification and escalation support
  • Collaborative assistance with third-party hardware and software issues
  • Remote deployment assistance with patches and updates
  • Support for configuration, getting started assistance and best practices recommendations on usage
  • Remote reinstallation support — returning product to its original state

To learn more about the complete range of Dell Support Services for software and hardware visit our Support Services page today.