Shared Infrastructure Products and Services

The right services for your business critical system
Get the most out of your PowerEdge VRTX system with the right services. Dell Support and Deployment Services help you configure your system easily and keep it running smoothly, so you can focus on running your business. We’ll help you maintain peak performance and availability of your most essential PowerEdge VRTX workloads with:

ProSupport Plus
When you purchase your PowerEdge VRTX solution, we recommend ProSupport Plus, our proactive and preventative support for your business-critical systems. Dell ProSupport Plus is everything our customers love about ProSupport, and more. We provide you access to a dedicated Technical Account Manager and our elite ProSupport Plus engineers for quick and efficient resolutions, and with our SupportAssist technology collecting and sending information back to Dell, we can get ahead of problems in your environment before they become serious issues.

Our premium support service offers highly trained experts around the clock and around the globe to address your unique IT needs. We’ll help you minimize disruptions, maximize availability and availability of your PowerEdge VRTX workloads with

  • 24x7x365 access to certified hardware experts
  • Collaborative support assistance with over 195 third-party vendors
  • Hypervisor and operating system support
  • On-site parts and labor response options including next business day or four-hour mission critical

Deployment Services
Our end-to-end remote deployment services ensure that your Dell PowerEdge VRTX is configured and implemented correctly and quickly. Our deployment services are delivered by our global team of highly skilled experts with proven processes and best practices acquired through thousands of deployments.

Remote Consulting Services

When you’re in the final stages of the PowerEdge VRTX implementation, rely on Dell Remote Consulting and our certified technical experts to help you optimize your configuration. We help you implement best practices for your software, virtualization, server, storage, networking and systems management.

Data Migration Service
Protect your business and data with our single point of contact to manage your data migration project. Your project manager will work with our experienced team of experts to create your plan using industry leading tools and proven processes based on global best practices to migrate your existing files and data, so your business gets up and running quickly and smoothly.

Learn more about VRTX features and configurations here.

Talk to a Dell expert to configure the VRTX that’s right for your business.