It’s no secret that big changes are happening in IT, and much of this shift revolves around the availability of services. Catalyst wanted to find out more about which services medium businesses are really using, and the changes they plan to make and why. We commissioned IDG Research Services to poll your peers around the globe, and found that while SMBs’ heaviest usage of IT services is in core functionality -- especially storage -- and models are shifting away from complete on-premise systems.

Data is from the study “IT Services at Mid-Sized Busineses,” conducted on behalf of Dell by IDG Research Services. Respondents consisted of 175 individuals with involvement in the purchase process of IT services in companies with 50 to 500 employees in the U.K., U.S. and Australia.


Popular IT services for medium businesses



Sources and goals for IT services