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Business Process Outsourcing

  • Results for "Business Process Outsourcing"
  1. Customer service

    Effective multichannel customer support is critical to the success of your company. Dell can help you integrate fragmented systems to provide exceptional support for your customers, whether they contact you via phone, email, website or social media.

  2. Provider Revenue Cycle Management

    Let Dell revenue cycle management and business process consulting services transform your operations. We can help you reduce payroll costs, ensure administrative efficiency, increase revenue, and improve physician and patient satisfaction.

  3. Dell Telehealth and Care Management Services

    Dell Telehealth and Care Management Services can help you use video-based platforms to connect with patients, and medical devices that enable recording/ remote monitoring of specific variables and improve medication adherence. Utilizing our proven original equipment manufacturing capabilities, we develop custom tablets and connect to specific devices for telecommunications.

  4. Dell Aftersales Services BPO

    Transform your supply chain processes with innovative tools and metrics-driven practices. Get cost-effective after-market solutions that deliver ongoing results with outcome-based engagements. Increase collaboration with your customers in the new digital age from Dell.

  5. Dell Business Process Management Suite Brochure

    05 Dec 2014

    Transform your business processes through robotic automation. Automate critical business processes using Dell Automated Full-Time Employees (AFTEs), reduce costs, increase efficiency, Improve accuracy and improve speed to market and regulatory compliance. Using embedded industry knowledge, you can automate complex process in Healthcare, Banking and Insurance and also in cross industry services like finance and accounting, procurement and customer service.

  6. Press Kit: Dell Social Media Services

    Dell introduces Social Media Services, a series of offers built to help organizations across a variety of industries develop real-time customer insights, engage audiences and better understand their customers and the market.

  7. Clemson University Social Media Listening Center

    Jim Bottum, chief information officer and vice provost for Clemson Computing & Information Technology fostered the idea of a Social Media Listening Center after touring Dell's Social Media Listening Command Center in January 2011.

  8. Dell Services for pharmaceutical and medical device companies

    16 Dec 2013

    Dell Business Process Outsourcing (BPO) has developed a suite of offerings designed specifically for medical device and pharmaceutical enterprise. This datasheet provides an overview of the services, which build brand loyalty through improved customer engagement and cut administration costs by 25 –30 percent.

  9. A Social Pill for Pharma

    29 Aug 2013

    Dell has experienced the value of building strong customer and stakeholder relationships using social media for several years and has a solid track record of helping pharmaceutical pioneers create their own social media presence. By making content easier to share and engaging caregivers and their patients online through innovative approaches, Dell has helped these companies build a strong presence on various social channels where they can listen to conversations and gain valuable insights. This whitepaper highlights the tremendous opportunities available to the pharmaceutical industry through social engagement with empowered consumers.