Support Services

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  1. One-Time Software Troubleshooting Service

    Troubleshoot software issues or get answers to “how-to” questions such as PC customization, network setup, Internet and email setup, and printer connections.

  2. One-time Virus Removal Service

    Our ProSupport experts will help detect and remove viruses and/or malware so your computer gets back to running quickly and securely.

  3. Dell ProSupport Comprehensive Software Support: Enterprise

    This data sheet provides a list of all software products that we troubleshoot and support. Our services cover software installed on enterprise server, networking and storage hardware.

  4. Dell ProSupport Collaborative Assistance

    This datasheet provides a list of vendors we collaborate with to solve customer issues. Product and service availability vary by country.

  5. Accidental Damage Service

    Minimize out-of-pocket expenses for unplanned computer repairs due to liquid spills, electrical surges, falls and other types of accidental damage.

  6. ProSupport with multivendor capabilities

    Simplify support for mixed hardware environments and drive efficiencies by consolidating service contracts.

  7. Dell ProSupport

    Whether you have a small business or you are a global enterprise, your employees need to feel secure in your selection of end-user hardware.

  8. Dell ProSupport Plus

    Enjoy first-class system maintenance, expertise and assistance so you can keep your focus where it matters – on your business.

  9. Proactive Maintenance

    Help reduce unplanned downtime and optimize system stability with scheduled assessments, streamlined patch management, regular system checks and detailed reporting.