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Support Services

  • Results for "Support Services"
  1. ProSupport with multivendor capabilities

    Simplify support for mixed hardware environments and drive efficiencies by consolidating service contracts.

  2. Speed-of-Response Options

    Get parts and labor more quickly with accelerated response options from Dell. Resolve your critical issues quickly by upgrading from next-business-day on-site service (standard with Dell ProSupport) to same-day or mission-critical on-site service.

  3. Dell SupportAssist Customer Presentation

    15 Sep 2014

    Dell SupportAssist is an automated support software that delivers remote monitoring and management of your server environment. This overview provides a look at the technology and its features.

  4. Dell SupportAssist Frequently Asked Questions

    08 Sep 2014

    Learn the answers to frequently asked questions about Dell SupportAssist — a remote support application providing proactive support capabilities that help enhance customer experience by identifying and resolving issues faster and more accurately.

  5. How to deploy the Dell M8024 family of switches in a Cisco Nexus network

    Adding a Dell PowerConnect M8024 switch or a Dell M8024S LAN Module with a Dell PowerEdge M1000e modular blade enclosure to an existing network using a Cisco infrastructure is a straightforward process. The addition of simple switch mode on the Dell M8024 family of switches further simplifies the process, allowing integration into a Cisco network with minimal effort.

  6. Dell SupportAssist: Security Considerations

    This Dell Technical FAQ document provides details on how SupportAssist maintains data security and privacy, and also defines the network configurations required for SupportAssist.

  7. Supporting the Complex Data Center White Paper

    This IDC white paper outlines the importance of support services in data center environments.

  8. Dell ProSupport Enterprise Suite Brochure

    Dell ProSupport offers highly trained experts around the clock and around the globe to address your IT needs, minimize disruptions and maintain a high level of productivity.

  9. IT Advisory Services Data Sheet

    02 Oct 2013

    Dell IT Advisory Services is a comprehensive two-tier program that delivers proactive reporting and analytics helping you focus on the strategic initiatives that impact your organization’s bottom line. This datasheet provides an overview of the service.