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Support Services

  • Results for "Support Services"
  1. ProSupport for Software

    Our global team of certified engineers provides troubleshooting for software titles deployed across your organization.

  2. Parts and Labor Response Options

    When you need parts or a technician, our next-day and same-day service options to keep things up and running.

  3. One-Time Software Troubleshooting Service

    Troubleshoot software issues or get answers to “how-to” questions such as PC customization, network setup, internet and email setup, and printer connections.

  4. One-time Virus Removal Service

    Our ProSupport experts will help detect and remove viruses and/or malware so your computer gets back to running quickly and securely.

  5. Dell SupportAssist: Security Considerations

    This Dell Technical FAQ document provides details on how SupportAssist maintains data security and privacy, and also defines the network configurations required for SupportAssist.

  6. Brochure: Dell IT Lifecycle Services

    01 Aug 2015

    Because the most elemental trend today is the growing influence of technology on nearly every facet of our lives. Sometimes we forget how important IT is. It empowers much of what we do. It connects us. And that’s precisely why optimizing the entire IT lifecycle with the right services is so critical.

  7. Dell ProSupport Datasheet August 2015

    25 Jul 2015

    This is the ProSupport Datasheet which provides an overview of the offer with value prop and key customer benefits.

  8. Network Support

    Simplify the identification and resolution of networking issues with Dell ProSupport. We collaborate and consolidate support and troubleshooting calls with third-party networking vendors like Cisco, Brocade, Juniper and Aruba.

  9. Speed-of-Response Options

    Get parts and labor more quickly with accelerated response options from Dell. Resolve your critical issues quickly by upgrading from next-business-day on-site service (standard with Dell ProSupport) to same-day or mission-critical on-site service.

  10. Dell SupportAssist User's Guide

    Review the key features, configurations and details of Dell SupportAssist, a software application for collecting data about your computer hardware and software. Learn how to install, use and troubleshoot SupportAssist.