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Support Services

  • Results for "Support Services"
  1. SupportAssist

    SupportAssist

  2. Speed-of-Response Options

    Get parts and labor more quickly with accelerated response options from Dell. Resolve your critical issues quickly by upgrading from next-business-day on-site service (standard with Dell ProSupport) to same-day or mission-critical on-site service.

  3. Parts and Labor Response Options

    When you need parts or a technician, our next-day and same-day service options to keep things up and running.

  4. TechDirect

    Available via online portal, mobile app or APIs, TechDirect is designed for customers to simplify support case management and parts dispatching for enterprise and end user devices.

  5. ProSupport Plus for Enterprise

    ProSupport Plus for Enterprise

  6. ProSupport for Multivendor Software

    Access our global team of certified engineers for troubleshooting select third-party software.

  7. Dell ProSupport Flex for Data Center

    This customized support offering allows you to adjust for growth and new technology offerings without compromising support levels.

  8. Dell SupportAssist User's Guide

    Review the key features, configurations and details of Dell SupportAssist, a software application for collecting data about your computer hardware and software. Learn how to install, use and troubleshoot SupportAssist.

  9. Perdue Brandon Fielder Collins & Mott LLP refreshes its infrastructure with an end-to-end solution

    01 Feb 2015

    Facing serious business risks due to an old IT infrastructure spread over 12 statewide offices, a Texas law firm centralizes and virtualizes its servers, while refreshing 450 user desktops with a total Dell end-to-end solution.