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Support Services

Complex environments require true enterprise-class support

With the enterprise landscape evolving at a fast pace, pressures to introduce new technologies into your IT environment have never been greater. Keeping up with maintenance costs, multiple hardware and software vendors and increasing demands of stable system applications for productive end-user performance require time and a high level of expertise, but can produce substantial benefits to your business.

It is easier to respond to IT demands and complexities when you have the right support experts by your side. With Dell Support Services, you’ll get the expert assistance, tools and technology resources you need so you can focus on business growth and staying competitive in a landscape that is ever evolving.

Services

  1. Dell Data Storage, Protection and Management

    Dell ProSupport

    Turn your IT into a strategic lever for growth and innovation.

  2. dell prosupport value-added services

    Proactive Maintenance

    Help reduce unplanned downtime and optimize system stability with scheduled assessments, streamlined patch management, regular system checks and detailed reporting.

Resources

Services

  1. Online Store

    Online Services Store

    Shop services and support solutions online.

  2. Accidental Damage Services

    Accidental Damage Service

    Minimize out-of-pocket expenses for unplanned computer repairs due to liquid spills, electrical surges, falls and other types of accidental damage.

  3. dell prosupport

    Dell ProSupport

    Whether you have a small business or you are a global enterprise, your employees need to feel secure in your selection of end-user hardware.

  4. dell prosupport value-added services

    IT Advisory Services

    Reduce unplanned downtime and optimize operational performance and stability with IT Advisory Services (ITAS), a two-tier comprehensive program that delivers proactive reporting and analytics designed to suit the unique needs of your organization.

Resources

  1. Accidental-Damage-English-dell.jpg

    Dell Accidental Damage

    Accidents can happen anywhere. Wouldn’t it be nice to have peace of mind at home, at the office, and everywhere in between? When the unexpected happens, don’t spend time worrying about repair or replacement.

Services

  1. Dell ProSupport for Cloud

    ProSupport for Cloud

    Maximize uptime and simplify the management of your cloud solutions.

Long-Term Premier Services

  1. dell prosupport

    Dell ProSupport

    Whether you have a small business or you are a global enterprise, your employees need to feel secure in your selection of end-user hardware.

  2. Accidental Damage Services

    Accidental Damage Service

    Minimize out-of-pocket expenses for unplanned computer repairs due to liquid spills, electrical surges, falls and other types of accidental damage.

Warranty & Hardware Services

  1. Warranty Renewal

    Upgrade your existing warranty contract to keep your hardware covered.

  2. Support Service for Expired Warranties

    Get the most out of your investment by fixing your hardware challenges rather than purchasing a new system. Dell provides quality hardware repairs for that are no longer covered by warranty.

One-Time Software Services

  1. One-Time Software Troubleshooting Service

    Get help troubleshooting software issues or get answers to “how to” questions such as PC customization, Network set up, Internet and email set up and Connect to a printer.

  2. One-time Virus Removal Service

    Our ProSupport experts will help detect and remove viruses and/or malware so your computer gets back up and running smoothly.