Army ITES-2S

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In 2006, the Army awarded Dell Services Federal Government an Information Technology Enterprise Solutions - 2 Services (ITES-2S) contract. This is a multiple-award, indefinite delivery/indefinite quantity (ID/IQ) contract vehicle, specifically designed as the primary source of information technology (IT) equipment and services worldwide to meet the Army's enterprise infrastructure and infostructure goals. This includes obtaining end-to-end solutions support to satisfy worldwide development and deployment.

The contract is managed by the U.S. Army Computer Hardware, Enterprise Software and Solutions (CHESS), in coordination with the Army Contracting Agency (ACA), Information Technology, E-Commerce and Commercial Contracting Center (ITEC4). Through the use of ITES-2S, users have a flexible means of meeting IT needs quickly, efficiently and cost-effectively.

ITES-2S is a Performance-Based Service Acquisition (PBSA), and is the preferred method of contracting for services and supplies. PBSA is contracting for results, not just best efforts, and involves structuring all aspects of an acquisition around the purpose of the work to be performed. Essential elements of PBSA include:
  • Performance requirements, expressed in either a Performance Work Statement (PWS) or Statement of Objective (SOO); performance requirements should be described in terms of "what" the required output is and should not specify "how" the work is to be accomplished
  • Performance standards or measurements, which are the criteria for determining whether the performance requirements are met
  • Appropriate performance incentives, either positive or negative
  • A surveillance plan that documents the government's approach to monitoring the contractor's performance
These elements are further discussed below.
For further information regarding performance-based acquisitions, please see the CHESS ITES-2S ordering guidance.

Ordering under the contract is decentralized and is authorized to meet the needs of the Army, Department of Defense, Foreign Military Sales Program and other federal agencies. All ordering contracting officers within the aforementioned agencies may place orders against this contract. There is no agency pass-through or service fees associated with this contract. Individual task orders will be awarded.

Team Members

Advance Concepts Inc.
Black Box Network Corp. (NextiraOne Federal)
Camber Corporation
Castillo Technologies, LLC
Ciber (RSI)
Computer Associates International
Daston Corporation
Data Networks Corporation
Digicon Corporation
Digi Data
EMC Corporation
GTSI Corporation
High Performance Technology Inc.
Hyperion, Inc.
INDUS Corporation
ITS Corporation
Infocom Technology Inc.
Integrated Systems Inc.
Intermedia Group Inc.
Logistics and Environmental Support
Services Corporation
Logistics Management Resources Inc.
Maden Technologies
Management and Engineering Technologies International Inc.
ManTech Gray Hawk Systems Inc.
Neuraliq Inc.
NMR Consulting Inc.
NC Agricultural and Technology State University
PerformanceNet Management Group, LLC
Pinkerton Computer Consultants Inc.
Portal Dynamics
Sabre Systems Inc.
SRA International Inc.
SSA Inc.
Stanley Associates Inc.
TRI-COR Industries Inc.
Trident Systems
Vangent (KEI Pearson)
Verizon Business (MCI)
Wire2net, LLC
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Federal Government Services
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ITES-2S Ordering Guide

For more information about
ordering from the Dell Services
Federal Government
ITES-2S contract, please go to our
ITES-2S Ordering Guide or contact
 JG Meyer

For other information on Dell
Services Federal Government,
please contact:

JG Meyer
Director - PMO
Phone: 703-289-6945
Email: JG_Meyer@federal.dell.com