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DHS EAGLE

Objective

Information technology (IT) support services represent a significant portion of the Department of Homeland Security’s (DHS) IT budget. The primary goal of this acquisition is to establish a suite of indefinite-delivery/ indefinite-quantity (ID/IQ) contracts for IT support services that will enable DHS business and program units to accomplish their mission objectives. The multiple-award contracts resulting from this acquisition are collectively to be referred to as Enterprise Acquisition Gateway for Leading Edge Solutions (EAGLE), and are designed to offer a broad range of services, solutions and contract types to fulfill the majority of component and departmental IT service needs.

Scope

Dell Services Federal Government provides a full range of IT services, technical and management expertise, and solution-related enabling products in one or more of the functional categories to meet the mission needs of DHS. Through our acquisition of QSS Group Inc. on January 20, 2007, we are able to bring the capabilities of Dell Services Federal Government to functional categories 1, 2 and 4. As identified in individual task orders, information technology solutions/capabilities will support DHS on a worldwide basis. Dell Services Federal Government and its EAGLE teammates will provide the necessary personnel, materials, equipment, facilities, travel and other services required to satisfy the ordered IT capabilities and solutions.

Program Contact/IDIQ Contact

Program Manager 
George Omohundro
, Contracts
8270 Willow Oaks Corporate Dr.
Fairfax, VA 22031
Phone: 703-289-8161
Fax: 703-615-0248
Email: George_Omohundro@federal.dell.com

Functional Categories

EAGLE task orders fall into any one of five functional categories. Contracts resulting from task orders are intended to satisfy the full range of IT-related requirements. It is intended that the EAGLE contract remains current and continues to provide the full range of IT capabilities/solutions and emerging technologies throughout its life. Dell Services Federal Government provides solutions in EAGLE functional categories 1, 2 and 4.

Functional Category 1: Infrastructure Engineering Design, Development, Implementation and Integration
Support for any and all phases of system design and development through deployment to ensure DHS IT solutions will enable users to meet their mission goals and objectives. This includes the full range of infrastructure engineering design, development, implementation and integration, including, but not limited to, concept development, planning, requirements definition and analysis, systems design and development, integration, implementation and deployment.

Functional Category 2: Operations and Maintenance
Provide any and all operations and maintenance (O&M) solutions, processes, and procedures necessary to sustain systems within the DHS Enterprise at the highest levels of service and availability consistent with cost, schedule and performance objectives. These solutions may be required across the DHS Infrastructure, to include, but not limited to, the following operational areas: data center, help desk and field support services (for example, deskside support and LAN administration), network and security operations, and collaboration services (for example, email, voice and video services). This functional category includes the full range of O&M solutions, from maintaining and upgrading individual pieces of hardware and software to fully managed service solutions.

Functional Category 4: Software Development
Includes all phases of software design and development including deployment to ensure DHS applications and databases will enable their users to meet their mission goals and objectives. These efforts include the full range of software design, development, implementation and integration, including, but not limited to, concept development, planning, requirements definition and analysis, systems design and development, coding and testing, production, deployment, implementation, integration and software application maintenance.

Subcontractors: Large and Medium Business

We recognize that effective teaming is essential for successful delivery of EAGLE task orders through the life of the contract. Our objective is to provide DHS with proven leading-edge solutions, which may also require us to team with other large or medium-size businesses. We welcome teaming arrangements and agreements negotiated and completed ahead of time so that we can be responsive quickly when a task order is released. Large and medium-size businesses that wish to team with us should first complete the New Team Member Application.

Our current Large and Medium Business team members are:
  • Accu-Tech Corporation (DBA ATC)
  • Apogen Technologies Inc.
  • Apptis Inc. (DBA PLANETGOV)
  • BAE Systems IT
  • Bart and Associates
  • Battelle Inc.
  • Harris Technical Services LLC
  • High Performance Technologies Inc.
  • IBM Global Business Services
  • ManTech-IST
  • Project Perf Corp.
  • SFA Inc.
  • Systems Integration/Modeling & Simulation Inc.
  • TWD & Associates Inc.
  • Verizon Business (GTE)
  • Wily Technology, CA

New Team Member Application

Please complete this form and email it back to teaming@federal.dell.com

Download New Team Member Application

Subcontractors: Small Business

We use a rigorous and competitive process to identify and evaluate potential small-business concerns that have the capabilities to provide services in support of EAGLE requirements. We are committed to award small businesses 40 percent of our total subcontracted dollars. To become a small-business partner, first complete the New Team Member Application

Our current small-business partners are: 
• Adams Communication & Engineering Technology Corp.
• Alpha Technology Systems Inc.
• Ansya Enterprise Solutions Inc.
• Argo Systems, LLC
• Athens Consulting Group Inc.
• Avid Technology Professionals, LLC
• Barrister Global Services Network
• Battle Resource Management Inc.
• Blackstone Technology Group Inc.
• Bravera Inc.
• Cherry Road GT Inc.
• CMD Solutions
• Commerce Events
• CR Dynamics & Associates Inc.
• CTEC Inc.
• Droidan
• Earth Resources Technology Inc.
• Engineering Systems Solutions Inc.
• ETI Engineering Inc.
• Freedom Consulting Group
• FTData
• G&B
• Global Network Systems of MD Inc.
• Global Technology Management Inc.
• Global TechPro, LLC
• Global Union
• Global Com
• Government Technology and Business Services Inc. 
• Info Edge Inc.
• Infolynx Government Services
• InfoPro, Incorporated
• LIST Inc.
• LMI Solutions
• Merilin
• Microlink, LLC
• MQS Software
• MTS Technologies
• Network Designs
• Patriot Innovations
• People Force
• Quasars
• Red River
• SAM Inc.
• SBI Technologies Inc.
• Solutions By Design II, LLC
• Steel Cloud
• Systems Integration & Development
• TDG Inc.
• Technical and Project Engineering
• Technik Inc.
• Technosource
• Techrizon
• Telecommunications Development Corp.
• Thornberry Consulting, LLC
• TMG-ThinkPath
• TWD & Associates Inc.
• Verdasys Inc.
• Veteran Enterprise Tech Services, LLC

Experience and Services: Software Development

Dell Services Federal Government provides application development, maintenance, migration and re-engineering, and testing services to organizations worldwide. Drawing upon expertise in multiple domains, technologies, tools and platforms, we employ strategic methodologies and best practices to deliver solutions that maximize customers’ returns on IT investments while meeting their immediate and long-term needs and goals.

Our software solutions address the complete lifecycle of information technology applications: software design, development, implementation and integration, including, but not limited to, concept development, planning, requirements definition and analysis, systems design and development, coding and testing, production, deployment, implementation, integration and software application maintenance.

We apply our SEI CMMI Level 3 processes to offer customers the flexibility to choose from a range of platforms, and we create processes and define methodologies that enable reusability and reduce delivery lifecycles. Our commitment to stringent quality standards in business processes, services and customer satisfaction is reflected in our quality assurance strategy, management and metrics, and in the certifications we have earned.

Subcontractors by Task Order

 Task Order No.

 Functional Category

DHS Agency 

 Award Date

Subcontractor

HSHQDC-06-D-00037Functional Category 4DHS — OCPOSeptember 7, 2007Digital Signal Corporation
HSHQDC-07-J-00533Functional Category 4DHS — OCPOSeptember 7, 2007Digital Signal Corporation

 

Task Orders Received

Solicitation Title

Task Order No.

Functional Category

DHS Agency

Award Date

Award Amount

Period of Performance

FAST Remote Sensing Human Characteristics LongHSHQDC-06-D-00037 / HSHQDC-07-J-00533Functional Category 4DHS — OCPO9/7/2007$740,354.74September 7, 2007–September 8, 2008
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For more information
on the EAGLE IDIQ Contract,
please contact:

Serge Shahabian
Phone: 703-289-8191
Email: Serge_Shahabian@federal.dell.com
Email: EAGLE Teaming Coordinator