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|Price match guarantee|
If you find a lower-price advertised on the internet for an identical electronic product (except contract mobile phones) or a similarly configured Dell, HP or Lenovo, computer; Dell will match that price.*
Chat now and a Dell Expert will walk you through the process.
The 30-day period is calculated from your invoice date. Exceptions to Dell's standard return policy still apply, and certain products are not eligible for return at any time. Television returns are subject to restocking fees. See dell.com/returnspolicy.
Try an all-in-one desktop risk free from the comfort of your own home. If you don’t love the all-in-one, you can return it within 30 days for a full refund. We’ll even cover the shipping costs both ways, so you can try it worry free.
*Price guarantee applies for 30 days from invoice date to purchases from Dell or Dell.com only. Lower price must be for identical product on Dell.com. Limit one product refund per customer. Offer does not apply to contract mobile phones and accessories, marketplace resellers, financing offers (including Special Financing offers), gift card offers, bundles, free items, pricing errors, service and installation offers, items advertised as limited-quantities, out-of-stock items, clearance, or Outlet products. Price guarantee does not apply to Dell’s Member Purchase Program offers for which customer is not otherwise eligible, existing Deal of the Day, Daily Deals, coupons, mail-in rebates or rewards. Price guarantee cannot be applied between the Wednesday before Thanksgiving Day and the Monday following Thanksgiving.
Easy returns: Exceptions to Dell's standard return policy still apply, and certain products are not eligible for return at any time. See dell.com/returnspolicy.
Dell Price Match Guarantee Terms
If you find a lower-price advertised on the internet for an identical electronic product (except contract mobile phones) or a similarly configured Dell, HP or Lenovo, computer; Dell will match that price. Chat now and a Dell Expert will walk you through the process.
PRODUCTS WE WILL MATCH:
- A new personal computer from HP, or Lenovo sold on their respective U.S. web sites that shares these same key specs with a Dell PC:
o Operating system o Memory
o Graphics solution (i.e. GPU) o Touch capability
o Touch capability
- A new Dell personal computer sold by any of the retailer web sites we will match (listed below) but only if that PC shares the same key specs (listed above) as a PC on dell.com.
- A new electronics or accessory item sold by any of the retailer websites we will match (listed below) with an identical Manufacturer’s Part Number to an electronics and accessory item sold in the “for home” section of www.dell.com.
RETAILER WEBSITES WE WILL MATCH PRICING FOR ON DELL PCs OR ELECTRONICS & ACCESORIES:
· Amazon · CDW
· Microcenter · Newegg · Office Depot
· Newegg · Office Depot
· Office Depot
WHAT WE WON’T MATCH:
- Any “Marketplace” Pages where an order is fulfilled by a third party rather than the owner/operator of the retail web site, for example, Amazon Marketplace pages.
- Any limited quantity, clearance, closeout, discontinued, “doorbuster,” or Black Friday/Cyber Monday (the week before and after Thanksgiving) price.
- Any price that is based upon rebates, coupons, financing offers, errors, bundling of products or services, gift cards, or gift card offers.
- Any prices not advertised on one of the websites above.
- Any contract mobile phones.
- Any product purchase intended for resale. We will only match one item per customer.
- Any lower-priced offer for a product that is on a lead time, rain check, or out of stock.
- The matched price cannot be combined with any other promotion or discount.
- Price match cannot be combined with or apply to Dell’s Member Purchase Program offers or discounts.
WHAT YOU NEED TO DO:
- Simply share the active web address showing the lower-price with a Dell sales agent via the Chat tool on dell.com. Once validated, they will complete your purchase.
- Dell may modify this program over time, so you may want to bookmark this page.
How do I price match an electronics item or Dell product not from Dell.com, or an HP or Lenovo product from HP.com or Lenovo.com?
If you find a lower price at an eligible retailer with available stock (and the item is not limited quantity), contact a sales expert via our award-winning chat program. Provide them with the URL, so that they may validate the offer. Once they have confirmed that it meets the requirements of the program, they will complete your purchase.
What are the differences between Dell’s Price Match and Price Guarantee programs?
Dell is committed to giving you the best price on an identical item before and after your purchase. Our Price Match program is intended to be used prior to a purchase at Dell. Our Price Guarantee program ensures that you get credit for our lowest price for your item on Dell.com up to 30 days after your purchase at Dell.com, in the event that we lower the price.
Remember, the Dell price guarantee applies for 30 days from your invoice date for purchases from Dell or Dell.com only, not other retail web sites. The lower price must be for an identical product on Dell.com and we will limit the product refund to one (1) per customer. Like the Price match, the Price Guarantee does not apply to contract mobile phones and their accessories, marketplace resellers, financing offers (including Special Financing offers), gift card offers, bundles, free items, pricing errors, service and installation offers, items advertised as limited-quantities, out-of-stock items, clearance, or Outlet products. The Price guarantee also does not apply to Dell’s Member Purchase Program offers for which you are not otherwise eligible, existing Deal of the Day, Daily Deals, coupons, mail-in rebates or rewards. The price guarantee cannot be applied between the Wednesday before Thanksgiving Day and the Monday following Thanksgiving.
How does the Price Match work?
Dell’s Price Match program is intended to be used before a sale. Once eligibility requirements are validated by a sales agent, the price match will be done prior to your purchase. No rebates, credits, pre-paid gift cards, or other gimmicks – we make it simple and easy!
Can I price match online?
At this time, we do not offer automatic price matching online, and ask that you contact a sales expert via our chat team.
Is this promotion available to Small Businesses or Outlet customers?
How many products can I price match at a time?
You may purchase 1 product at a time through this Price Match program. Products intended for resell are expressly prohibited in the Price Match program.
Can I use Dell coupons on a price matched item?
You may use either a coupon or a price match on an item, but not both. This includes any member discounts you may be eligible for.