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International Organization for Standardization Certification

Dell's operations and businesses have earned certifications in a number of important areas, including quality, environmental, occupational health and safety, and IT security management systems.

Quality Policy

Dell’s primary quality goal is to earn our customers’ trust and loyalty by: 
  • Listening to, learning from, and responding to our customers
  • Delivering products, services, and solutions that consistently meet expectations for quality, value and customer experience
  • Driving continual process, product and service improvements
  • Using Net Promoter Score® to measure Customer satisfaction, trust and loyalty

Global Certification to the ISO 9001 Quality standard is the foundation of our commitment to quality.

You may download copies of these certificates from the applicable tabs below. Find links to product-related certifications in the right sidebar.

Learn more in our Corporate Social Responsibility section or read our Global Environmental Policy.