Services tailored to you, your solutions, and your customers

Turbocharge your solutions with Dell’s flexible services and support for original equipment manufacturers (OEMs). By building your solution with Dell and Intel®, you can take advantage of our unique ability to customize your solution in factory, for faster and more affordable time to market, and provide your customers with access to the Dell and Intel® global services organization — comprising more than 15,000 certified field technicians spread across 60 expert technical support centers and 180 countries. We know that consistent, high-quality solutions and support are important to you and your customers. Let us help you balance innovation with execution to run your business better and be more competitive.

Reduce complexity and lower your costs with our end-to-end services and global support
Reduce Complexity
Cloud Offerings
Software, infrastructure or platform delivery through an on-site or off-site cloud solution.

Multivendor Support

Providing warranty and break-fix support for both Dell and non-Dell hardware, allows Original Equipment Manufacturer (OEM) Solutions customers to simplify support while improving service to their field.

Custom Service Support

Custom account support for both third-party hardware, as well as first and second call support for hardware and/or application support for OEM or end-user customers.

Managed Security

Actively managing and monitoring infrastructure and applications for threats and vulnerabilities, and providing security to Data and I.T. Assets.

Mobility Services
Mobility lifecycle services including: Device Management, Security, Integration, Application Management, Maintenance and Support.
CFI Services
Manage your software image, customize your hardware and software for your solution in the market.
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    OEM Solutions Helps Customers Provide Global Support

    Jodi Eckberg, Senior Marketing Manager-Global OEM Services, discusses how OEM customers can move into new markets faster and provide reliable support to their customers by leveraging Dell’s global support infrastructure.