Why my most recent orders do not appear in my Recent Order page or My Account profile?
We want you to be able to access details of all of your orders quickly and easily. If you ordered by phone, or if you ordered online without first signing in to your My Account profile, your order may not automatically appear in your Recent Order page or My Account profile.
However, you can add your order details manually.
Find and make a note of the Customer Number, Order Number, and Zip Code for your order. You can find this information in your order confirmation e-mail.
a) Go to http://support.dell.com.
b) Click My Account, and then sign in with your e-mail address and password.
c) In the My Account Settings section, click Customer Numbers .d) In the Add a Customer Number section, type the Customer Number, Order Number, and Zip Code, and then click Add Customer Number.
You can also see a link named Find Missing Order in the Recent Order page when you login in My Account and click in Order Status. This link will also help you add customer numbers.
NOTE: To help ensure that details of your future orders appear in your Account profile, follow these guidelines.
Sign in to your My Account profile before ordering online. When you're ordering by phone, tell the Dell representative the Customer Number for your My Account profile, and ask that they use it to place your order.