Convenience, Flexibility, Scalability
Trend Micro's volume software licensing programs are detailed as follows:
- Enterprise solutions — Trend Micro™ enterprise products are licensed by users. A user is an employee or an independent consultant who uses a computer to perform work for your organization.
- Small and Medium Business (SMB) solutions — Trend Micro SMB products are licensed based on the number of computers, including PCs, workstations and servers, to be protected by Trend Micro software.
- Maintenance — First year of maintenance is included with all new licenses and renews annually.
- Upgrade protection — While under subscription, users get automatic access to all updates.
- Technical support — While under subscription, users receive free basic telephone support (5 a.m.–5 p.m. Pacific Time), and 24x7 and other premium support services are available as an option.
- Media — Electronic Software Download (ESD) is available for many products. CDs are also available for purchase with most products.