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America's best standard support

America's best standard support

ABS support details chart

Premium Phone Support               In-Home Service
 

                   Shop Laptops
                         Shop Laptops 
                  Shop Desktops
                   Shop Desktops 
                 Shop Tablets
                        Shop Tablets
 

 

                                        Accidental Damage Service
                                       Learn More

 
Dell Cloud-Data Tools
        Learn More 

*In-Home Service after Remote Diagnosis: Remote Diagnosis is determination by online/phone technician of cause of issue; may involve customer access to
inside of system and multiple or extended sessions. If issue is covered by Limited Hardware Warranty and not resolved remotely, technician and/or part will
be dispatched, usually in 1 or 2 business days following completion of Remote Diagnosis. Dell sells the following In-Home Service: Dell In-Home Service
provided by Dell Marketing L.P. and, through TWG Innovative Solutions, Inc. (TWGIS), In-Home Service that is provided by National Product Care Company
dba Texas National Product Care Company, Inc. (in TX), Service Saver, Incorporated (in AZ, FL, OK, and WI), and National Product Care Company
(in remainder of U.S.). Third parties may be used to deliver the in-home service. Availability varies. Other conditions apply. For complete details about
In-Home Service, visit
www.dell.com/servicecontracts.

*Accidental Damage Service: Service excludes theft, loss, and damage due to fire, flood or other acts of nature, or intentional damage. Customer may be
required to return unit to Dell. Limit of 2 replacement tablets in a consecutive 12-month period during service contract term.
For complete details, visit
www.dell.com/servicecontracts

*Limited Hardware Warranty: For a copy of the Limited Hardware Warranty, write Dell USA LP, Attn: Warranties, One Dell Way, Round Rock, TX 78682
or see
www.dell.com/warranty