Transform your IT with DellIdentify business needs, prioritize and develop and end-to-end solution for IT transformation
Are you driving your IT organization to become more standardized, simplified and automated? Dell consultants can help your team assess the current state of your Enterprise IT (as-is), establish a new strategic vision (to-be) and prioritize a roadmap of change programs designed to help you transform. Through our partnerships including BMC Software, we can provide the tools and expertise your organization needs to succeed.
IT Transformation WorkshopStart your next strategic enterprise transformation with unbiased analysis and support from Dell experts. During this workshop, our consultants will focus on your challenges and goals, instead of pitching the latest products. We’ll help you and your teams identify your business needs, prioritize your goals and develop a complete end-to-end business case with a roadmap of projects to help you transform your technology, process and people. Using a brand-neutral approach, we ensure that stakeholders agree on all phases of the transformation.
IT Transformation Assessment
With the IT Transformation Assessment (ITTA), Dell IT consultants can help you plan an IT transformation in a truly objective, product-neutral manner that zeros in on the issues and challenges you face today and what you want your IT to be in the future.
The ITTA begins with Dell’s IT consultants listening to you, learning what keeps you up at night, understanding your goals and the challenges or roadblocks you face. We work to fully understand the current status of your IT, which we compare against industry best practice and against your peer organizations. Based on the gap, we then create an unbranded future state IT. Following your assessment, Dell can provide additional consulting services to design and implement based on your organizations needs.
IT Service Management/ITIL Workshop
Discover Dell Service Desk infrastructure and Dell Systems Management tools and processes designed to re-engineer IT processes using ITIL (Information Technology Infrastructure Library) best practices.
IT Service Management/ITIL Assessment
Dell experts can work with your team to obtain a prioritized and defined program of recommended initiatives. With an objective understanding of where your business is today and a roadmap of where you need to go to achieve an efficient IT Service Management (ITSM) model, you can secure funding and begin to change your IT.
Assessments available include:
- ITSM Strategy
- IT Service Request and Support
- IT Service Catalog and Service-Level Management
- IT Service Costing and Chargeback
- IT Asset Management
- Operate your IT like a business
- Share services across business units and geographies
- Define services and set expectations for delivery
- Understand end user’s needs and how they define value