ProSupport for Software

Software support with fast response and resolution  

When it comes to supporting IT solutions, you can rely on Dell’s Global Support services for fast response and resolution—allowing you to focus on your critical business imperatives. ProSupport for Software provides access to Dell’s global team of certified engineers, who serve as your primary support provider for troubleshooting software titles deployed across your data center environment.

We deliver a consistent level of software support services across your server, storage and networking hardware to minimize disruptions while helping you maintain a high level of availability and operational excellence.

Whether you’re managing software in a physical, virtual or cloud environment, our global support services will be there to help you get the most out of your IT solutions.
  • Expect quick resolution of multivendor software issues with the help of our proactive collaboration and engagement with third-party vendors
  • Minimize disruptions by leveraging our certified engineers, whose deep knowledge and expertise can help identify and correct problems
  • Leverage our 24x7 customer communication options (phone, web, chat, email) to engage in the way that’s right for you
  • Gain peace of mind knowing that our global team of expert resources are available when and where you need them

  • Single point of contact for Dell software to provide fast response and resolution
  • Access to highly qualified, industry-certified Dell experts
  • Eliminate redundancies across support resources to simplify vendor management
  • Global scale and coverage with customer-preferred phone, web, chat and email communication options
Availability varies. For more information, visit dell.com/servicedescriptions
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