ProSupport for Multivendor Software

Software support with fast response and resolution

When it comes to supporting IT solutions, you can rely on Dell’s Global Support services for fast response and resolution of multivendor software issues – freeing you and your staff to focus on critical business imperatives.

ProSupport for Multivendor Software provides access to Dell’s global team of certified engineers who serve as primary support provider for troubleshooting select third-party software and software titles deployed across your data center environment. We deliver a consistent level of software support services for server, storage and networking hardware to minimize disruptions, while helping you maintain a high level of availability and operational excellence.

With Dell ProSupport for Multivendor Software, you can: 
  • Expect quick resolution to software issues that reside within your multivendor environment through our in-house expertise and proactive engagement with third-party vendors
  • Minimize disruptions by utilizing our certified engineers as your primary contact to identify and correct the problem
  • Leverage our 24x7 customer communication options (phone or email) to engage with us in the way that’s right for you
  • Gain peace of mind knowing that our global team of expert resources are available when and where you need them
  • Receive issue resolution management for select non-Dell supported hardware and software assets through our Collaborative Assistance with third-party vendors
Whether you’re managing software in a physical, virtual or cloud environment, our global support services will be there to help you get the most out of your IT solutions.

Availability varies. For more information, visit dell.com/servicecontract/global
Talk to Dell About Support Services

Related Videos

  • Remove Social_Media_Interviews.jpg
    Evolution of Corporate Listening using Social Media
    Remove DellFinal_2400kbps.jpg
    Dell Asks Customers About the Power to Do More
  • Remove environment-lifecycle.jpg
    Considering the environment at every step
    Remove _1A_confidential.jpg
    Michael Dell on Commitment to Customers
  • Remove childrens-cancer-care.jpg
    Children's Cancer Care
    Remove Social_Media_Listening_Virgin_America.jpg
    Listening & Engaging in the Digital marketing Age: Virgin America Social Media
  • Remove Jeff-Clarke-and-Michael-Dell-Precision-workstation-heritage.jpg
    Our Story: Tracing Dell’s Solutions Heritage with Precision
    Remove smsg-launch-12-2012.jpg
    Dell Launches Social Media Services
  • Remove legacy-of-good.jpg
    Dell 2020 Legacy of Good Plan
    Remove Social_Media_Listening_Wells_Fargo.jpg
    Listening and Engaging in the Digital Marketing Age: Wells Fargo Social Media