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Business Process Outsourcing

  • Results for "Business Process Outsourcing"
  1. Social Media Best Practices Seminars

    Participants learn from Dell’s experience on topics such as gaining executive support, building a training program, embedding listening across business units, experiencing a day in Dell’s Social Media command center.

  2. Social Media Listening and Insights Service

    Conversations are monitored on a customer’s behalf — for brands, industry or competitors. Reports are then provided with key data insights allowing the customer to take action.

  3. Social Media Listening Command Center Build-outs

    Dell works with the customer to design, build and operate a social media command center integrating it across the business as a foundational listening function for all customer facing departments.

  4. Social Media Advisory Service

    This hands-on strategy planning includes an assessment of a customer’s current capabilities and gaps. Recommendations, timing and goals are provided in an effort to sync the social media programs to the corporate strategy.

  5. Process improvement and consulting

    Enhance processes and achieve compliance with international standards and models, including ISO 9001 and Six Sigma.

  6. How well do you listen to and engage with your customers (self-assessment)?

    Dell commissioned a study from Forrester Consulting to figure out how well companies use digital media to listen and engage with their customers.

  7. Dell Business Process Management Suite

    Get the tools to drive greater productivity and better outcomes from your outsourced team.

  8. Discrete Function Outsourcing Services

    “Do more with less.” It’s a common refrain in a challenging economy. Yet increased global competition means that you also need to launch new and innovative products to stay ahead.

  9. Payer Claims and Policy Administration

    Stay ahead of rising costs and changing healthcare reforms with outsourced claims and policy administration services from Dell.

  10. Knowledge Processing Outsourcing and Analytics

    Dell Services can help you improve customer insights, maximize the returns, optimize supply chain and prevent credit card fraud.