Conversations are monitored on a customer’s behalf — for brands, industry or competitors. Reports are then provided with key data insights allowing the customer to take action.
This hands-on strategy planning includes an assessment of a customer’s current capabilities and gaps. Recommendations, timing and goals are provided in an effort to sync the social media programs to the corporate strategy.
Dell works with the customer to design, build and operate a social media command center integrating it across the business as a foundational listening function for all customer facing departments.
Dell commissioned a study from Forrester Consulting to figure out how well companies use digital media to listen and engage with their customers.
A guide to how small and medium businesses can make the most of social media.
Sharing social media best practices and tools.
“Do more with less.” It’s a common refrain in a challenging economy. Yet increased global competition means that you also need to launch new and innovative products to stay ahead.
Improve cash flow, lower transaction processing costs and help ensure compliance with Sarbanes-Oxley through market-leading solutions, and our data capture and business processing centers worldwide.
With outsourced policy administration services from Dell, you can become more efficient and competitive while staying ahead of escalating costs.
Enhance processes and achieve compliance with international standards and models, including ISO 9001 and Six Sigma.