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Business Process Outsourcing

  • Results for "Business Process Outsourcing"
  1. B2B Social Media — What Is It and Why Should You Be Learning More About It

    A useful resource from Marketo is their B2B social media workbook. It gives a comprehensive explanation of B2B social media and helps you understand how social media can benefit your company.

  2. Clemson University Social Media Listening Center

    Jim Bottum, chief information officer and vice provost for Clemson Computing & Information Technology fostered the idea of a Social Media Listening Center after touring Dell's Social Media Listening Command Center in January 2011.

  3. Social Business Connection

    Sharing social media best practices and tools.

  4. Dell uses social media to listen, learn and engage with our customers

    Dell listens to our customers online every day, empowering team members with tools and training to participate in meaningful social network conversations and use those talks as a tool to serve our customers better.

  5. Social Media Best Practices Seminars

    Participants learn from Dell’s experience on topics such as gaining executive support, building a training program, embedding listening across business units, experiencing a day in Dell’s Social Media command center.

  6. Social Media Listening and Insights Service

    Conversations are monitored on a customer’s behalf — for brands, industry or competitors. Reports are then provided with key data insights allowing the customer to take action.

  7. Social Media Advisory Service

    This hands-on strategy planning includes an assessment of a customer’s current capabilities and gaps. Recommendations, timing and goals are provided in an effort to sync the social media programs to the corporate strategy.

  8. Social Media Listening Command Center Build-outs

    Dell works with the customer to design, build and operate a social media command center integrating it across the business as a foundational listening function for all customer facing departments.

  9. Press Kit: Dell Social Media Services

    Dell introduces Social Media Services, a series of offers built to help organizations across a variety of industries develop real-time customer insights, engage audiences and better understand their customers and the market.

  10. Clemson Social Media Listening Center in Partnership With Dell and Powered by Radian6

    Jim Bottum, chief information officer and vice provost for Clemson Computing and Information Technology fostered the idea of a Social Media Listening Center after touring Dell's Social Media Listening Command Center in January 2011.