Effective multichannel customer support is critical to the success of your company. Dell can help you integrate fragmented systems to provide exceptional support for your customers, whether they contact you via phone, email, website or social media.
Dell Business Process Outsourcing (BPO) has developed a suite of offerings designed specifically for medical device and pharmaceutical enterprise. This datasheet provides an overview of the services, which build brand loyalty through improved customer engagement and cut administration costs by 25 –30 percent.
The coming Health Insurance Marketplaces will be fundamentally different from the employer-oriented insurance market that has dominated healthcare for decades. Success in this new marketplace will require a high level of agility.