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Reduce IT effort and downtime with automated, proactive support software available for select Dell server, storage, networking, and end user devices.
Whether you are a small business or global enterprise, this support package provides hardware and software support designed to give you peace of mind.
Get parts and labor more quickly with accelerated response options from Dell. Resolve your critical issues quickly by upgrading from next-business-day on-site service (standard with Dell ProSupport) to same-day or mission-critical on-site service.
When you need parts or a technician, our next-day and same-day service options to keep things up and running.
Available via online portal, mobile app or APIs, TechDirect is designed for customers to simplify support case management and parts dispatching for enterprise and end user devices.
Dell assists with troubleshooting multivendor third-party software installed on or running your enterprise server, networking, and storage hardware.