Support Services

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  1. View all Dell Support Services

    View all Dell Support Services

  2. SupportAssist


  3. SupportAssist

    Reduce IT effort and downtime with automated, proactive support software available for select Dell server, storage, networking, and end user devices.

  4. Dell ProSupport

    Whether you are a small business or global enterprise, this support package provides hardware and software support designed to give you peace of mind.

  5. Speed-of-Response Options

    Get parts and labor more quickly with accelerated response options from Dell. Resolve your critical issues quickly by upgrading from next-business-day on-site service (standard with Dell ProSupport) to same-day or mission-critical on-site service.

  6. Parts and Labor Response Options

    When you need parts or a technician, our next-day and same-day service options to keep things up and running.

  7. TechDirect

    Available via online portal, mobile app or APIs, TechDirect is designed for customers to simplify support case management and parts dispatching for enterprise and end user devices.

  8. Dell ProSupport Collaborative Assistance

    Dell assists with troubleshooting multivendor third-party software installed on or running your enterprise server, networking, and storage hardware.