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Support Services

  • Results for "Support Services"
  1. Drivers and Downloads

    Learn more about device driver software, how to check current driver versions, and use Dell's support website to download and install the latest driver versions.

  2. Speed-of-Response Options

    Get parts and labor more quickly with accelerated response options from Dell. Resolve your critical issues quickly by upgrading from next-business-day on-site service (standard with Dell ProSupport) to same-day or mission-critical on-site service.

  3. Dell SupportAssist Customer Presentation

    15 Sep 2014

    Dell SupportAssist is an automated support software that delivers remote monitoring and management of your server environment. This overview provides a look at the technology and its features.

  4. Dell SupportAssist Frequently Asked Questions

    08 Sep 2014

    Learn the answers to frequently asked questions about Dell SupportAssist — a remote support application providing proactive support capabilities that help enhance customer experience by identifying and resolving issues faster and more accurately.

  5. Dell SupportAssist: Security Considerations

    This Dell Technical FAQ document provides details on how SupportAssist maintains data security and privacy, and also defines the network configurations required for SupportAssist.

  6. IT Advisory Services Data Sheet

    02 Oct 2013

    Dell IT Advisory Services is a comprehensive two-tier program that delivers proactive reporting and analytics helping you focus on the strategic initiatives that impact your organization’s bottom line. This datasheet provides an overview of the service.

  7. ProSupport Services Data Sheet

    22 Oct 2011

    Address your support needs, from end-user PCs to complex data centers, and enhance your IT team with premium hardware and software support proficiency by using Dell ProSupport.

  8. Specialized Onsite Services Data Sheet

    07 Oct 2010

    Ability to augment your daily IT management resources or tap into specific technical expertise for critical projects

  9. Hard Drive Data Recovery Data Sheet

    07 Oct 2010

    Learn how Dell can help you securely recover data from a failed hard drive with Dell ProSupport Hard Drive Data Recovery.

  10. Keep Your Hard Drive Data Sheet

    07 Oct 2010

    With the Keep Your Hard Drive service, you can retain control over sensitive data when you need to replace a failed hard drive covered under warranty.