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Support Services

  • Results for "Support Services"
  1. Host Europe TechDirect case study

    Here how our customer boosted IT staff by 90% by using TechDirect to manage their support and dispatch requests.

  2. Dell SupportAssist: Security Considerations

    This Dell Technical FAQ document provides details on how SupportAssist maintains data security and privacy, and also defines the network configurations required for SupportAssist.

  3. How to deploy the Dell M8024 family of switches in a Cisco Nexus network

    Adding a Dell PowerConnect M8024 switch or a Dell M8024S LAN Module with a Dell PowerEdge M1000e modular blade enclosure to an existing network using a Cisco infrastructure is a straightforward process. The addition of simple switch mode on the Dell M8024 family of switches further simplifies the process, allowing integration into a Cisco network with minimal effort.

  4. Onsite Inventory Solution Datasheet

    Immediate access to critical parts.

  5. Dell ProSupport Collaborative Assistance

    Dell assists with troubleshooting multivendor third-party software installed on or running your enterprise server, networking, and storage hardware.

  6. Dell ProSupport Datasheet August 2015

    25 Jul 2015

    This is the ProSupport Datasheet which provides an overview of the offer with value prop and key customer benefits.

  7. Network Support

    Simplify the identification and resolution of networking issues with Dell ProSupport. We collaborate and consolidate support and troubleshooting calls with third-party networking vendors like Cisco, Brocade, Juniper and Aruba.

  8. Speed-of-Response Options

    Get parts and labor more quickly with accelerated response options from Dell. Resolve your critical issues quickly by upgrading from next-business-day on-site service (standard with Dell ProSupport) to same-day or mission-critical on-site service.

  9. Dell SupportAssist User's Guide

    Review the key features, configurations and details of Dell SupportAssist, a software application for collecting data about your computer hardware and software. Learn how to install, use and troubleshoot SupportAssist.

  10. Perdue Brandon Fielder Collins & Mott LLP refreshes its infrastructure with an end-to-end solution

    01 Feb 2015

    Facing serious business risks due to an old IT infrastructure spread over 12 statewide offices, a Texas law firm centralizes and virtualizes its servers, while refreshing 450 user desktops with a total Dell end-to-end solution.