Health Plans

Solutions to help health plans succeed

With thousands of successful health plan engagements, Dell has the skill, technologies and experience to help your organization reduce costs, meet federal requirements, engage members and compete effectively in the health insurance marketplace.

Our breadth of experience as the global leader in healthcare IT gives us a unique perspective on the evolving consumer-focused environment. Whether you are competing for new business in federally subsidized individual markets or seeking to retain and grow your employer-sponsored plans, Dell can help.

Our end-to-end solutions cover all of your needs, including assessment, planning, applications, hardware, implementation and technical and end user support for all solution components. Our wide array of cost-effective outsourcing and staffing services can help you streamline operations, grow your business and meet peak demands. Dell can be your technology partner, with all the services and infrastructure to help you meet your business and operational goals.

Talk to Dell about your healthcare needs.
Heathcare Analytics
  1. Analytics

    Analytics and Business Intelligence

    Transform your wealth of data into actionable information with our analytics solutions. We can help you find insights to compete more effectively, operate more efficiently and provide higher levels of member satisfaction and profitability.

  2. Services

    Application Services

    Dell can provide end-to-end planning, design, implementation and support services to let you focus on your core business and keep operations running smoothly while you implement new applications or modernize existing applications.

  3. BPO

    Business Process Outsourcing

    Expand your business while keeping costs in line with by outsourcing operations or functions. Get the talent and services you need to compete effectively.

  4. consult


    With experience providing consulting to more than 100 health plans, we can guide you in areas such as loss ratio compliance, business process optimization, ACOs, health exchanges, ICD-10 conversion, IT optimization and effective use of social media.

  5. consumer

    Consumer Engagement

    Engage consumers with a user-friendly, easy-to-deploy Dell insurance exchange portal, with support options for mobile, retail and social media.

  6. Secure

    Secure Healthcare Cloud

    Lower your IT infrastructure and management costs and increase security, mobility and disaster recovery with application hosting and intelligent data management in a cloud designed for healthcare.

  7. Managed Services

    Managed Services

    Lower IT costs and refocus your attention on your core business with our practical, automated IT management solutions.

  8. Data Security

    Data Security and Compliance

    Dell SecureWorks is the industry leader in pro-active security to protect your business applications and data and the privacy of your members’ sensitive information.


  1. Dell’s Health Plan Solutions

    Dell’s Health Plan Solutions

    Health plan solutions to help you succeed in the new marketplace.

Press Release

  1. Everest report

    Dell Given Top Honors in Everest Group 2013 Healthcare Services IT Report


    Dell Services today announced that Everest Group has positioned Dell’s healthcare IT services in the Leader category for Healthcare Payer IT and as a market Star Performer for Payer Information Technology Outsourcing (ITO) on the PEAK Matrix.

White Papers

  1. Click here to read PDF

    We’re all in it together: Technology and partnerships to improve outcomes


    Healthcare organizations need more effective way to prevent chronic care complications and stem the tide of rising costs. Better outcomes and lower costs are possible with an integrated, collaborative approach using technology that extends healthcare to patients when and where they need it most.

  2. Click here to read PDF

    The Great Confluence


    How a unified healthcare data repository can help us find the insights we need for a better future

  3. Healthcare Consumerism: Higher Quality Care at Lower Cost

    Healthcare Consumerism: Higher Quality Care at Lower Cost

    This whitepaper examines how health insurers need to adopt new consumer-centric strategies that will help consumers take ownership of their health and well-being. It also covers how payers need to make both business process and technology changes, bringing in digital capabilities to enable the free flow of information among patient, provider and payer.

  4. Click here to read PDF

    The Trust Factor: An Imperative for Success in a Consumer-Driven Health Insurance Market

    Using technology and outsourcing to create transparency, build trust and differentiate your organization.

  1. Click here to read PDF

    Dell Customers Stories: Enabling information-driven healthcare​

    Learn how customers across North America are experiencing amazing results with Dell’s tailor-made healthcare solutions.

  2. Click here to read PDF

    Health Care Service Corporation (HCSC) develops its social media community with help from Dell Services


    A national health care provider expands its consumer outreach by enhancing its online social communication channels with guidance from Dell Social Media Services.

  3. Click here to read PDF



    When Hurricane Sandy flooded its Lower Manhattan headquarters in October 2012, EmblemHealth contacted Dell to provide 900 Latitude laptops in less than two weeks to help get about 700 displaced employees working again.

  4. Click here to read PDF

    Harvard Pilgrim Health Care


    Harvard Pilgrim Health Care improves efficiency with component-based architecture

  5. Click here to read PDF

    The Commonwealth of Massachusetts Health Insurance Connector Authority


    The Connector breaks new ground in providing access to affordable health insurance for Massachusetts residents.