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Consulting

Simplify complex health plan challenges with expert consulting

As an IT vendor serving both health plans and healthcare providers, we have an exceptional understanding of the market and the broader issues you face. Our consulting team includes a worldwide network of more than 15,000 healthcare associates, including more than 300 physicians, registered nurses and PhD-level scientists. More than 100 health plans have chosen Dell as an IT provider, and we support 2,000 hospitals and more than half a million physicians.

Dell Health Plan Consulting can support you, too, providing expertise on a wide range of business, technology and clinical issues:
  • Administrative loss ratio and medical loss ratio compliance – We can help you craft strategies for balancing administrative loss ratio and medical loss ratio to meet federal guidelines. Our consulting team includes experts in payer administrative systems and cost strategies for payer organizations who can guide you to a practical strategy and help you successfully implement changes.
  • Accountable Care Organization (ACO) planning – Simplify the complex data integration and operational challenges of working with ACOs. Our advanced integration tools and deep knowledge of provider operations can help you create efficient, integrated workflows to reduce costs and improve outcomes.
  • Business process optimization – Increase productivity and reduce costs with expert help from Dell consultants. Our proven process methodology and management applications can help you streamline operations and increase profitability.
  • Data quality assessment – Do you have a rational data management structure in your organization? We can help you assess your data gathering, storage and integration abilities to improve operations, clinical integration and the overall quality of the data you depend on.
  • HIX assessment – How effective is your consumer web portal at engaging consumers and driving new business? Our consultants can assess your current operations and help you create a plan for a more powerful and effective web presence.
  • ICD-10 assessments – Are you ready for ICD-10? Our consultants can help you assess your readiness and create a plan for testing your systems and assessing the readiness of your provider network.
  • Social media and user experience – Engaging consumers through social media and your web portal is critical to your success. We have more than a decade of experience in effective use of social media outreach, social media listening, analytics and consumer engagement. We can help you maximize your understanding of consumers and your engagement with them.
  • IT consulting – Our consultants can help you maximize the value of your IT investments today and shape an efficient, effective and scalable infrastructure.
Talk to Dell about your healthcare needs.
  1. Click here to read PDF

    Helping Health Plans Prepare for ICD-10 Conversion

    10/24/2013

    Prepare for ICD-10 conversion and overcome its implementation challenges with the help of Dell Healthcare ICD-10 solutions. We offer tools such as Impact Analyzer, Crosswalk Solution, Data Analytics and Testing Accelerator.

  2. What Health Plans Need to Know about HPIDs

    What Health Plans Need to Know about HPIDs

    Health plans should act now to identify the impact of the HPID rule in order to spread the cost of compliance over the 2013 and 2014 fiscal years and coordinate this effort with other projects like the ICD-10 project.

  3. Click here to read PDF

    Developing accountable care and clinically integrated networks

    6/1/2012

    Dell Consulting and Integration Services for Health Plans can help guide you through the complex process of creating integrated networks with your providers.

  1. Click here to read PDF

    Health Care Service Corporation (HCSC) develops its social media community with help from Dell Services

    4/1/2014

    A national health care provider expands its consumer outreach by enhancing its online social communication channels with guidance from Dell Social Media Services.

  1. Creating a Multichannel Digital Platform for Health Plans

    Creating a Multichannel Digital Platform for Health Plans

    This whitepaper explores how the market is shifting its focus to individual consumers, with new business models designed to help people manage their healthcare spending.