Help Me Choose: Support Services
|Basic Warranty - Dell’s Limited Hardware Warranty* covers defects in materials or workmanship of your tablet. If hardware issues cannot be resolved through remote diagnosis, Dell will provide a convenient way to return the product to a Dell repair facility. You can also get help learning basic tablet usage on the “Getting Started” portal from our experts, find drivers and downloads or use an online tool to diagnose an issue. Simply go to our website at support.dell.com|
|Rapid Return To Depot - If your tablet has unforeseen issues and is covered by Dell’s Limited Hardware Warranty2 and that issue cannot be resolved remotely, this service offers 3-5 business day Mail-in Repair for defects in materials and workmanship in your PC (expedited shipping included).|
|Accidental Damage Service*|
Accidents happen – Dell can help. Minimize the unplanned expenses and downtime by protecting your tablet against unforeseen mishaps caused by drops, spills, surges and breaks. No matter how careful you are, accidents can happen. Help protect your laptop against the dangers of everyday use. Accidental Damage Service provides repair or replacement of your system for accidents, not otherwise covered by the Limited Hardware Warranty*, including:
Electrical surges and screen breaks — Repair or replacement of your computer in the event of an unforeseen electrical surge or accidental display break or damage.
Liquid spills — Repair or replacement of your computer in the event of an accidental liquid spill on or in unit.
Accidental drops and falls — Repair or replacement of your computer in the event of accidental drops, falls or other accidental collision.