Help Me Choose: Support Services

• Your Dell purchase is an investment and you want to protect it. No matter what you need, there’s a Dell service to help you get it.
• Your system comes with a base 1-year Limited Hardware Warranty. Additional extended and upgrade service packages are available.
• Take a look at the services outlined here and find the package that suits you the best.
  Your new Dell Venue tablet comes with a 1 Year Limited Hardware Warranty* with Mail-In service
Basic Warranty 
1 Year Limited Hardware Warranty with mail-in service after remote diagnosis – if your system encounters and issue covered by Dell’s Limited Hardware Warranty* and that issue cannot be resolved remotely, this service offers a Mail-In Repair Service (customer provides box and Dell pays shipping) for defects in materials and workmanship in your PC.



You can extend the protection for your new Dell Venue tablet up to 4 years for uninterrupted coverage and upgrade with Accidental Damage*
Basic Warranty Extend your Limited Hardware Warranty up to 3 years with mail-in service after remote diagnosis – if your system encounters and issue covered by Dell’s Limited Hardware Warranty* and that issue cannot be resolved remotely, this service offers a Mail-In Repair Service (customer provides box and Dell pays shipping) for defects in materials and workmanship in your PC.
Accidental Damage Service Accidental Damage Service*
Accidents happen – Dell can help. Minimize the unplanned expenses and downtime by protecting your tablet against unforeseen mishaps caused by drops, spills, surges and breaks. No matter how careful you are, accidents can happen. Help protect your laptop against the dangers of everyday use. Accidental Damage Service provides repair or replacement of your system for accidents, not otherwise covered by the Limited Hardware Warranty*, including:

Electrical surges and screen breaks — Repair or replacement of your computer in the event of an unforeseen electrical surge or accidental display break or damage.
Liquid spills — Repair or replacement of your computer in the event of an accidental liquid spill on or in unit.
Accidental drops and falls — Repair or replacement of your computer in the event of accidental drops, falls or other accidental collision.