Date : 11/1/2012
Dell’s experience in application development was clear. The team’s expertise and recommendations led to us enhancing the user interface and customising functionalities for an improved experience.
Roland Jocham, Head of Controlling, Systems and Risk & Quality Management within the Agricultural Branch at BayWa, Germany
ChallengeRI Solutions needed an expert partner to support the design and integration of a smartphone app for its customer BayWa.
SolutionDell Services worked closely with BayWa and its partner to develop the user experience, functionality and technical architecture of the app, including its integration with the existing SAP enterprise resource planning (ERP) solution.
Benefits• Development turnaround achieved within two months due to Scrum methodology
• New services supported by cutting-edge mobile platform
• User experience is seamless thanks to development expertise
• Customer service is enhanced with real-time access to procurement data, which ensures sales are processed quickly
• Responsive and supportive partnership wins trust