Hetzner Online AG
Date : 11/1/2013
The real value of having Dell ProSupport for our data centre is that we now have our own dedicated Technical Account Manager. It’s great having a single point of contact who knows our environment and can quickly escalate any issues we experience.
Günther Müller, Chief Operating Officer (COO), Hetzner Online, Germany
ChallengeHetzner Online wanted to add branded servers to its product portfolio to attract brand-minded customers.
SolutionIn Dell, Hetzner Online found a technology partner that perfectly complements its product portfolio with Dell PowerEdge R720 servers with Intel® Xeon® E5-2620 processors. It also opted for Dell ProSupport for Data Center to ensure optimal collaboration.
Benefits• Hosting company enters new markets with high-performance branded servers
• Company gains confidence of brand-minded customers via association with established brand
• Energy-efficient technology delivers savings and meets green standards
• Expert consultancy ensures a successful implementation
• Issues are resolved quickly and easily with dedicated training and support