Challenge
Generali China Life Insurance Company needed to equip their agents with the right technology to facilitate the delivery of faster, more efficient services to customers.
Solution
The organization rolled out Dell Latitude 10 tablets running Windows® 8 to agents across the country to drive business growth and employee efficiency.
Benefits
• Increases sales with robust technology within three months
• Procedure completed in 30 minutes rather than five to seven days
• Agents make more customer visits after saving two hours a day in admin
• Clients get better service with agents’ secure access to systems
• Agents gain maximum value of tablets with responsive support