Dell™ provides international phone numbers from multiple countries that is available 24 hours per day, 7 days per week, for the life of your Dell system. These numbers route to a North America Technical Support queue that is managed by English speaking technicians. There is no charge for each call, and no limit is placed on the number of calls you can make to Dell. Dell representatives can resolve 70–80% of customer issues over the phone.

Direct US Telephone Number: 512-513-4072
US Toll Free Telephone Number: 800-822-8965

Service Level Availability by country

CountryCountry CodeRegionService LevelRegional Telephone routed to US Based Dell Technical Support
ASIA
BangladeshBDAsia3-7 Business Day - Parts Only 
BhutanBTAsia3-7 Business Day - Parts Only 
Brunei DarussalamBNAsia3-7 Business Day - Parts Only 
BurmaBUAsia 3-7 Business Day - Parts Only 
CambodiaKHAsia3-7 Business Day - Parts Only  
ChinaCNAsia3 Business Day Onsite Commercially Reasonable Effort10-800-120-0301 or 10-800-712-0301
East TimorTPAsia3-7 Business Day - Parts Only 
Hong KongHKAsia3 Business Day Onsite Commercially Reasonable Effort1-800-22893355
IndiaINAsia3 Business Day Onsite Commercially Reasonable Effort 
KampucheaKAAsia3-7 Business Day - Parts Only 
KhazakstanKZAsia3-7 Business Day - Parts Only  
KyrgyzstanKGAsia3-7 Business Day - Parts Only 
LaosLAAsia3-7 Business Day - Parts Only  
MacauMOAsia3-7 Business Day - Parts Only  
MalaysiaMYAsiaNext Business Day Onsite0-800-22893355
MongoliaMNAsia3-7 Business Day - Parts Only  
MyanmarMMAsia3-7 Business Day - Parts Only  
NepalNPAsia3-7 Business Day - Parts Only 
PhilippinesPHAsia3 Business Day Onsite Commercially Reasonable Effort0-800-22893355
RussiaRUAsia3-7 Business Day - Parts Only 
SingaporeSGAsia3 Business Day Onsite Commercially Reasonable Effort1-800-22893355
Sri LankaLKAsia3-7 Business Day - Parts Only  
TaiwanTWAsia3 Business Day Onsite Commercially Reasonable Effort00801-13-9857
ThailandTHAsia3 Business Day Onsite Commercially Reasonable Effort1-800-22893355
VietnamVNAsia3 Business Day Onsite Commercially Reasonable Effort