Dell™ provides international phone numbers from multiple countries that is available 24 hours per day, 7 days per week, for the life of your Dell system. These numbers route to a North America Technical Support queue that is managed by English speaking technicians. There is no charge for each call, and no limit is placed on the number of calls you can make to Dell. Dell representatives can resolve 70–80% of customer issues over the phone.

Direct US Telephone Number: 512-513-4072
US Toll Free Telephone Number: 800-822-8965

Service Level Availability by country

CountryCountry CodeRegion Service Level Regional Telephone routed to US Based Dell Technical Support
LATIN AMERICA
Antigua & BarbudaAGLatin America3-7 Business Day - Parts Only 
ArgentinaARLatin AmericaNext Business Day Onsite 
ArubaAWLatin America3-7 Business Day - Parts Only 
Bahamas BSLatin America3 Business Day Onsite Commercially Reasonable Effort 
Barbados BB Latin America3-7 Business Day - Parts Only 
Belize BZLatin America3-7 Business Day - Parts Only 
BermudaBMLatin America3 Business Day Onsite Commercially Reasonable Effort 
Bolivia BOLatin AmericaNext Business Day Onsite 
Brazil BRLatin AmericaNext Business Day Onsite000814-550-3810
British Indian OceanIOLatin merica 3-7 Business Day - Parts Only 
British Virgin IslandsVGLatin America3-7 Business Day - Parts Only 
Cayman IslandsKYLatin America3-7 Business Day - Parts Only 
ChileCLLatin AmericaNext Business Day Onsite1230-020-2832
Cocos (Keeling) Islands CCLatin America3-7 Business Day - Parts Only 
Colombia COLatin AmericaNext Business Day Onsite1-800-915-4769
Costa RicaCRLatin AmericaNext Business Day Onsite 
CubaCULatin AmericaNo Service 
Dominica DMLatin America3-7 Business Day - Parts Only 
Dominican Republic DOLatin America3-7 Business Day - Parts Only 
EcuadorECLatin AmericaNext Business Day Onsite 
El SalvadorSVLatin America3-7 Business Day - Parts Only 
Falkland IslandsFKLatin America3-7 Business Day - Parts Only 
French Guiana GFLatin America3-7 Business Day - Parts Only 
Grenada GDLatin America3-7 Business Day - Parts Only 
Guadeloupe GPLatin America3-7 Business Day - Parts Only 
Guatemala GTLatin AmericaNext Business Day Onsite 
GuyanaGYLatin America3-7 Business Day - Parts Only 
HaitiHTLatin America3-7 Business Day - Parts Only 
Honduras HNLatin AmericaNext Business Day Onsite 
Jamaica JMLatin America3 Business Day Onsite Commercially Reasonable Effort 
MartiniqueMQLatin America3-7 Business Day - Parts Only 
MexicoMXLatin AmericaNext Business Day Onsite001-8777010569
MontserratMSLatin America3-7 Business Day - Parts Only 
Netherlands AntillesANLatin America3-7 Business Day - Parts Only 
Nicaragua NILatin AmericaNext Business Day Onsite 
Norfolk IslandsNFLatin America3-7 Business Day - Parts Only 
PanamaPALatin AmericaNext Business Day Onsite 
Paraguay PYLatin AmericaNext Business Day Onsite 
PeruPELatin AmericaNext Business Day Onsite 
Puerto RicoPRLatin AmericaNext Business Day Onsite 
Saint Kitts & NevisKNLatin America3-7 Business Day - Parts Only 
Saint LuciaLCLatin America3-7 Business Day - Parts Only 
Saint Vincent & The GrenadinesVCLatin America3-7 Business Day - Parts Only 
SurinameSRLatin America3-7 Business Day - Parts Only 
Trinidad And Tobago TTLatin America3 Business Day Onsite Commercially Reasonable Effort 
UruguayUYLatin AmericaNext Business Day Onsite000-413-598-2525
VenezuelaVELatin AmericaNext Business Day Onsite8001-3728
Virgin Islands (Us)VILatin America3-7 Business Day - Parts Only