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OCONUS Program Telephone Numbers — Middle East

Dell’s provides international phone numbers from multiple countries that is available 24 hours per day, 7 days per week, for the life of your Dell system. These numbers route to a North America Technical Support queue that is managed by English speaking technicians. There is no charge for each call, and no limit is placed on the number of calls you can make to Dell. Dell representatives can resolve 70–80% of customer issues over the phone.

NOTE: SLAs may be different for remote areas or if the needed parts are not available in the nearest logistics depot.

CountryCountry Code RegionService LevelToll Free Technical Support TelephoneDirect - Technical Support Telephone
MIDDLE EAST
AfghanistanAFMiddle East3-7 Business Day - Parts Only800-822-8965512-513-4072
BahrainBHMiddle East3 Business Day Onsite Commercially Reasonable Effort8000 4305512-513-4072
IranIRMiddle EastNo Service800-822-8965512-513-4072
IraqIQMiddle East3-7 Business Day - Parts Only800-822-8965512-513-4072
IsraelILMiddle East3 Business Day Onsite Commercially Reasonable Effort014 800-22893355512-513-4072
JordanJOMiddle East3 Business Day Onsite Commercially Reasonable Effort800-822-8965512-513-4072
KuwaitKWMiddle East3 Business Day Onsite Commercially Reasonable Effort971-4-391-1871512-513-4072
LebanonLBMiddle East3-7 Business Day - Parts Only800-822-8965512-513-4072
OmanOMMiddle East3-7 Business Day - Parts Only800-822-8965512-513-4072
QatarQAMiddle East3 Business Day Onsite Commercially Reasonable Effort800-822-8965512-513-4072
Saudi ArabiaSAMiddle East3 Business Day Onsite Commercially Reasonable Effort800-822-8965512-513-4072
Syrian Arab RepublicSYMiddle EastNo Service800-822-8965512-513-4072
TurkeyTRMiddle East3 Business Day Onsite Commercially Reasonable Effort00 800-151-1109512-513-4072
United Arab EmiratesAEMiddle East3 Business Day Onsite Commercially Reasonable Effort800-822-8965512-513-4072