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OCONUS Program Telephone Numbers — Pacific Rim

Dell’s provides international phone numbers from multiple countries that is available 24 hours per day, 7 days per week, for the life of your Dell system. These numbers route to a North America Technical Support queue that is managed by English speaking technicians. There is no charge for each call, and no limit is placed on the number of calls you can make to Dell. Dell representatives can resolve 70–80% of customer issues over the phone.

CountryCountry CodeRegion Service Level Tool Free Technical Support Telephone Direct-Technical support Telephone
PACIFIC RIM
American SamoaAS Pacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
Christmas IslandCSPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
Cook Islands CKPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
Faroe IslandsFOPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
FijiFJPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
French PolynesiaPFPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
French Southern TerritoriesTFPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
GuamGUPacific Rim3 Business Day Onsite Commercially Reasonable Effort800-234-1490512-513-4072
Heard & Mcdonald IslandHMPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
IndonesiaIDPacific Rim3 Business Day Onsite Commercially Reasonable Effort001-803-011-2631512-513-4072
JapanJPPacific RimNext Business Day Onsite61-800-22893355 (IDC)
1-800-22893355 (KDD)
33-800-22893355 (NTT)
or
41-800-22893355 (TELECOM)
512-513-4072
KiribatiKIPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
Maldives MVPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
Marshall IslandsMHPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
MicronesiaFMPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
NauruNRPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
New CaledoniaNCPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
NiueNUPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
North KoreaKP Pacific RimNo Service800-822-8965512-513-4072
Northern Mariana IslandsMPPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
PalauPW Pacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
Papua New GuineaPGPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
PitcairnPNPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
SamoaWSPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
Solomon IslandsSBPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
South KoreaKRPacific RimNext Business Day Onsite2-800-22893355 (DACOM)
or
1-800-22893355 (KT)
512-513-4072
TokelauTKPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
Turks And Caicos IslandsTCPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
TuvaluTVPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
United States Outlying IslandsUMPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
VanuatuVUPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072
Wallis & FutunaWFPacific Rim3-7 Business Day - Parts Only800-822-8965512-513-4072